Shipping policy

Which countries can you deliver to with this service?

  1. Country
  • United States of America 
  1. Currency
  • USD

Delivery location

  1. Where can customers receive their orders with this service?
  • At the customer's address

Delivery time

  1. Order cutoff time
  • 5:00 PM CST
  1. Handling time
  • 1-2 Business Days (Monday-Friday)
  1. Transit time
  • 3-5 Business Days (Monday-Friday) standard.

Shipping Fee

  • Packages are shipped from Monday to Friday.
  • No additional fees or charges.

 

Tax

  • We do not collect tax.

Change Of Address

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at  rhodes.tamara75@gmail.com


Multiple Addresses

We don't offer shipping to multiple addresses for one order. If you like items to be delivered to multiple addresses, please place those orders separately by mail at  rhodes.tamara75@gmail.com 

Wrong Address

If You provide the wrong address during checkout and our product is returned to us, then you will be responsible for all shipping costs (Shipping Cost Free/Restocking Fee Free) for re-sending the product by mail at  rhodes.tamara75@gmail.com or Call Us at +1 8475280720

However, there are some cases of delay. We will contact you immediately if the order is delayed over 3-4 business days.

Tracking An Order

All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times. Order Tracker Page- Track here.

Parcels Damaged In Transit

If you Find That A Package is Damaged in transit, please reject the package from the courier and contact our customer service. If the package was delivered without your presence, please contact us by mail at  rhodes.tamara75@gmail.com or call us at  +1 8475280720

ORDER CANCELLATION

Cancellation can be made within 1 day of order placement, the customer should contact support requesting order cancellation. If you have additional questions, please get in touch with us at  rhodes.tamara75@gmail.com

Once the payment is received, the customer will be notified via email of order confirmation.

Contact Us

Company Name: Magical crystal shop

Support: Monday-Friday (Est: 9 AM-5 PM)

Email: rhodes.tamara75@gmail.com

Phone: +1 8475280720

Business Address: 416 Village Creek Drive, Lake in the Hills Illinois 60156, United States